FAQs

  • Yes, a telephone consultation before booking an appointment is offered free of charge. This is to discuss whether my approach is suitable for your needs.

  • I provide a range of services tailored to meet your individual needs, whether you require short-term or long-term therapy. The duration of our sessions is entirely flexible, determined by your unique circumstances and needs. During our initial meeting, we'll collaboratively explore your objectives for therapy and decide on the optimal number of sessions to address your needs effectively.

  • Some medical insurance companies will include cover for therapy. It is your responsibility to confirm this with your provider before commencing therapy. 

    Authorisation needs to have been granted before sessions begin. Clients will be due to pay directly for their session and FortisMinds will provide invoices and receipts so that these funds can be reimbursed by your insurance company.

  • FortisMinds is fully GDPR compliant and is registered under the Information Commissioning Office (ICO). Please see the FortisMinds Therapy privacy policy.

  • You pay in full at the end of each session by either cash or a bank transfer. We do not accept credit or debit card payments at present.

  • Please contact me as soon as possible to let us know if you would like to cancel or unable to attend an appointment. Cancellations with less than 48 hours’ notice or non-attended appointments will be charged at the full rate.

  • What sets apart a Psychotherapist, Psychologist, and a Psychiatrist are their distinct training and methodologies. Psychotherapists employ various therapeutic techniques akin to those used by Psychologists. However, Psychologists often integrate clinical psychometrics into their practice. Psychiatrists, on the other hand, are medical doctors who have pursued specialized training in mental health, granting them the ability to prescribe medication.

  • FortisMinds Therapy is not an emergency service. Please follow one of these options depending on the situation:

    * Call 999 if you need an ambulance

    * Contact your GP

    * Attend the nearest A&E department or call NHS 111 

    * Call Childline on 08001111 or the Samaritans’ 24-hour helpline on 116 123.

  • FortisMinds believes in collaboration and that, in some circumstances, building an expert team around an individual or a family can be an important part of the therapy. 

    We draw on our extensive network of professionals within the practice and beyond to tailor the therapeutic support when this is required. This may involve existing professionals you are already working with. This can be discussed during our introductory session.